Contact
Contact Customer Service
We are here to help you! Providing responsive and immediate answers to your questions is very important to us. If you need help with an order or your account, please call us or chat with us live.
Phone: 972-373-9090
Toll Free: 800-866-3342
Email Orders: myorder@epimed.com
Fax Orders: 972-373-9095
Live chat online available from 8am – 5pm Central Time (US), M-F.
Contact Us
Need answers? Ask one of our department experts.
Payments
New Customer
New to Epimed? Epimed International, Inc. has been creating specialty devices in Regional Anesthesia and Pain Medicine for over 40 years. New account application approvals can take up to 5+ business days, and customer service may require additional information to process the application. Thank you for your patience while we complete this necessary step.
Online Access
There are many reasons to access your account online, including but not limited to: viewing recent invoices, get tracking numbers, and much more. Online ordering is coming soon! You be able to make purchases online using a credit card, purchase order, or both.

Texas Corporate
13958 Diplomat Drive
Dallas, Texas 75234
Dallas, Texas 75234

New York Plant
141 Sal Landrio Drive
Johnstown, New York 12095
Johnstown, New York 12095

Latin America
Steve Loretz
Dallas, TX
Steve Loretz
Dallas, TX
Phone: 972-373-9090

Europe
Chad Diebold
Amsterdam, NLD
Chad Diebold
Amsterdam, NLD
Phone: 972-349-8797

Asia
Steve Loretz
Dallas, TX
Steve Loretz
Dallas, TX
Phone: 972-373-9090

Middle East
Chad Diebold
Amsterdam, NLD
Chad Diebold
Amsterdam, NLD
Phone: 972-349-8797
Literature Request
OEM
Epimed is an original equipment manufacturer (OEM). We bring your concept to reality.