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Contact Customer Service
We are here to help you! Providing responsive and immediate answers to your questions is very important to us. If you need help with an order or your account, please call us or chat with us live.
Toll Free: 800-866-3342
Email Orders: myorder@epimed.com
Fax Orders: 972-373-9095
Live chat online available from 8am – 5pm Central Time (US), M-F.
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New Customer

New to Epimed? Epimed International, Inc. has been creating specialty devices in Regional Anesthesia and Pain Medicine for over 40 years. New account application approvals can take up to 5+ business days, and customer service may require additional information to process the application. Thank you for your patience while we complete this necessary step.

Online Access

There are many reasons to access your account online, including but not limited to: viewing recent invoices, get tracking numbers, and much more. Online ordering is coming soon! You be able to make purchases online using a credit card, purchase order, or both.


Texas Corporate
13958 Diplomat Drive
Dallas, Texas 75234
Phone: 972-373-9090
Toll Free: 800-866-3342
Fax: 972-373-9095


New York Plant
141 Sal Landrio Drive
Johnstown, New York 12095
Phone: 518-725-0209
Toll Free: 800-866-3342
Fax: 518-725-0207

Latin America
Steve Loretz
Dallas, TX

Europe
Chad Diebold
Amsterdam, NLD

Asia
Steve Loretz
Dallas, TX

Middle East
Chad Diebold
Amsterdam, NLD

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OEM

Epimed is an original equipment manufacturer (OEM). We bring your concept to reality.

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Online Access Features

  • Account Number
  • Tax ID
  • Tax & Shipping Destinations
  • Billing Address
  • Billing Email Management
  • Online Payments
  • Submit Proof of Payment
  • View & Print Invoices (Coming Soon!)
  • Tracking Numbers (Coming Soon!)

Request Online Access

This form is for users that already have an Epimed account, but do not yet have online access.

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This is located on your invoice.

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